How to Order

N.B; With the invoice for your deposit, you will be sent a copy of the T&Cs to read. By continuing with the order, it is expected that you have read, understood and agreed to all the terms and conditions as specified there. 

Ordering from Little Vixen Designs couldn't be simpler!

  1. Browse my designs
  2. Choose your favourite design and decide on the quantities you will require

  3. Read my Terms and Conditions
  4. Use my contact form to tell me your chosen design, colour scheme and quantity
  5. I'll then email you with a quote and let you know how long it should take to complete your order

  6. If you accept the quote, I'll send you an invoice for the 50% deposit that will secure your booking

  7. Once the deposit is paid, I'll purchase all the materials necessary to complete your order

  8. You send me the text for the stationery, which I will format to the correct size/font/colour etc

  9. I will then send you a proof to check and approve before printing. If you notice any errors or anything you'd like to alter, this is the time to tell me so I can make the changes and send you a new proof to check

  10. Once the proof is approved, I'll print the text for your stationery, ready to be used for the production

  11. When your order is completed, I'll contact you for payment of the balance plus p&p if applicable

  12. As soon as the balance is paid, I'll pack your order, ready for posting or collection

  13. When you receive your order, please check it carefully and let me know ASAP if anything seems amiss- I do my best to make sure everything is perfect, but I'm only human and therefore like everyone else, occasionally make mistakes! But, if I know something's wrong, I can fix it.

 

 

 

 Just so you know, you as the customer will be responsible for:

  • Choosing the design and colour scheme for the order
  • Providing accurate details of the text
  • Carefully checking proofs for errors and communicating any necessary alterations
  • Replying to emails promptly (i.e. within 48 hours) or notifying my of any probably delays in communication, for example, if you will be on holiday
  • Paying invoices on time

 

and I will be responsible for:

  • Providing support and advice to the customer where required
  • Creating digital proofs using the text provided
  • Sourcing materials to complete the order
  • Completing the order in a timely manner and to a high quality of finish
  • Providing suitable packaging materials to deliver the order
  • Replying to customer communications promptly
  • Creating and sending invoices

There are more details in my Terms and Conditions, which I've tried to keep pretty straightforward and fair for both of us (no legalese or fluff, because that kind of this makes my head ache and I don't see why you should have to read it either), but that, essentially, is how you go about ordering from me. 

 

If you do have any questions, please let me know and I'll be happy to help :)